Category: Ticketing

You can only complete the purchase process online if you have entered all the payment method details correctly. Check your details for spelling mistakes and make sure that the CVC code details (3-digit code on the back of the card) are present when paying by credit card. If the payment by credit card is rejected, it may be due to the credit balance, please pay with another card if necessary. Sometimes it is also due to the browser, please use a different one if necessary.

Groups of more than 10 people receive a reduced admission price. During the exhibition "Kandinsky, Picasso, Miró et al. zurück in Luzern " such group tickets are only available at the museum box office.

After payment you will receive an e-mail with your ticket as a PDF file. Tickets will not be sent by post.

A server problem could cause a delay. Check your email inbox after a while.

The e-mail with the ticket(s) may have ended up in spam or in the folder with unwanted e-mails.

The email address you provided has a typo. We can correct it and send you the tickets again. Contact us at info@kunstmuseumluzern.ch. Or call us at 041 226 78 00.

Tickets cannot be reserved, either by telephone, on site or online. You can buy various admission tickets easily and conveniently in our online store. This saves you having to queue.

Our admission tickets are usually valid without time restrictions and entitle you to entry to the museum regardless of the day or time. This also applies during the exhibition " Kandinsky, Picasso, Miró et al. zurück in Luzern ." Exceptions may occur for special reasons, such as a pandemic, and time slots may need to be adhered to.

Tickets for public tours are valid for the day or time you selected when purchasing.

Tickets that have already been purchased cannot be returned or the purchase price refunded. It is irrelevant whether you bought the ticket on site or online.

If you have a ticket for a public tour that you are unable to attend, please contact us on 041 226 78 00 or info@kunstmuseumluzern.ch.

The Kunstmuseum Luzern regularly hosts three exhibitions at the same time. Tickets are always valid for the entire museum. It is not possible to purchase tickets that entitle the holder to enter individual exhibitions.

Groups of 10 or more receive the reduced admission price. The reduced price for groups of 10 or more cannot be combined with other discounts. If your group consists of more than 10 people or if you would also like a private guided tour, please contact our art education department. You can reach them at kunstvermittlung@kunstmuseumluzern.ch or on 041 226 78 18.

During the financially very intensive major exhibition Kandinsky, Picasso, Miró et al. back in Lucerne, different admission fees and discounts apply. You can find more information here.